My co-workers though, were lovely, and the only saving grace of this job, the worst I have ever had. They asked me to work extra hours, but did not pay me for them - three weeks worth of extra hours. Extracts from the Store Staff Regulations Women Handbook. It was a very heirarchical environment where various managers seemed to be competing with each other, rather than working co-operatively for the benefit of the business. Yet she stands there when the shop is busy and talks with the rest of the staff and has a laugh. Bi-monthly through the night shifts to clear the over-crowded and very unsafe stock-room.
Although around Christmas time the hours can be long and tiring but they are4 worth it with all the benefits you receive wages. Employing people in different countries means responding to different cultural and social norms and different employment law and commercial considerations. She never greeted me, yet greeted everybody else, gave me the worst jobs to do, deducted my pay for simple things like talking with another coworker when the shop was empty and not being fast enough. The pages presented here detail the expectations regarding appearance. Eventually a colleague lent me one. They do not look after their staff e.
A typical days work involved keeping a well presented shop floor so cleaning and standards were high. But a couple of them are rude and entitled. This is the last thing I would have expected from a company which so openly brags about the benefits of being an employee. Low staff morale meant customer service was poor as its difficult to smile when a manager has just told you off for your area not being tidy when you have customer fittings to do and therefore no time to do your standards. I shall miss them Hardest part of the job - not being thanked for my team doing a good job. The work is basic, unskilled and mind numbing ; i.
No pay slip was ever the same and this was when you worked the same hours every month. It was difficult to get your hours changed as 'people who were there longer' were given that opportunity. The management are very poor indeed, they will hardly speak to the temps unless it is to tell you to do something. We want people to enjoy coming to work and for the workplace to be free from discrimination, harassment and victimisation. And in this economic climate, that says a lot. I found it very dis-heartening as I believe praise is a good motivator.
Note that women employees were able to have their hair cut and styled within the store on their lunch break! Once you get settled in the job just becomes harder, as you would expect. You could only approach them for the needs of the business if your section manager was absent. Do not support staff members with stress caused by their work practices, again they are sacked with no redress. You don't receive your first two weeks salary until you've resigned from the company. They got my name wrong on my staff discount card and in all of my records. The majority of the stores have excellent managers with an amazing leadership morale. The straw that broke the camel's back? They said they would handle two days for me which were imperative that I have as holiday, and days before I was due to take these holiday I had realised they had done nothing about it even though when I followed it up they had assured me I had those days off.
The hardest part of it was during pick season when everybody needs a helping hand to achieve the company's target. Our underpin our vision of being a responsible employer and establish minimum standards with respect to recruitment, reward, employee relations, employment engagement and how employees can communicate their views. Management teams were always helpful busy and clear about what they expected from the team. They do not support staff when they are dealing with very difficult customers. The rest of the staff are an absolute delight and make it worth working there. The salary was good for a sales assistant, and the people I worked with were lovely. I feel for the staff who are still there as they clearly state that if they could go elsewhere they would and that they are only there to ensure they can pay their bills.
Half of the staff on my shop floor are amazing and really make you feel welcome. I learned how our product to be the best in the market and the warehouse to be in its' standard work area. Bullying is rife from some managers. From the third to fifth year we had a succession of managers on my department who changed the way things were done on a whim. They are flexible when it comes to working hours where possible, overtime and holidays and always try to accommodate you if you feel you want to change departments and try something new. Typical day at work was challenging but rewarding. It isn't an easy job as most think, but it is rewarding and you can make life long friends here too.
That wasn't true as people joining the company would invariably get the hours you had spent years requesting. When I finished my contract I was not paid the statutory holiday pay I had accumulated during my time of employment as specified on page 17 of the employee handbook and the law also!!! Staff absence was fairly high so juggling was regularly done. Whilst my immediate colleagues were very welcoming and very happy to pass on their knowledge to the new boy, I felt the management only saw me and a number of other older temps as mere dogsbodies and had no intention from the outset of keeping us on, irrespective of how well we had performed during our temporary contracts. Co-Workers - very hard-working, going above and beyond what was required of them. As soon as I reported it too my sectional manager she completely ignored me and told me that it was my fault. All in all, despite a few personal reasons about a few of the managers there, it can be a friendly place to work and most staff members will help you whenever you need. Almost everybody at shop floor level seemed to be temporary! Typical day at work - coming in and preparing the staffing for the nights delivery.